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Privacy Policy

This Privacy Policy was last modified on 05.02.2020

Prayavillas respects privacy of all our guests, and we are committed to protecting it. This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from the guests.


Prayavillas require minimum amount of personal information that is necessary to fulfill the purpose of your meaningful interaction with us. We collect personal information that you choose to share with us and can identify you personally, such as your name, mailing address, telephone number, email address, credit card information, etc. (“personal data”) only when it is voluntarily provided to us by you or by a third party (such as a travel agency) on your behalf, shall be entitled to privacy and kept confidential. We collect personal data when it is provided through forms on our websites, mobile applications, over the phone, through physical mail or e-mail, or in-person.

This website does not collect, save or store any personal data from you while you simply browse this website, unless you voluntarily and intentionally provide it to us (for example, by making an online booking or requesting further information).

Our servers automatically collect certain technical, non-personal information when you use our websites or mobile applications (“usage data”). Technical data may include your browser type, operating system, page views and clicks, IP address, unique device ID, and referral URLs.


We use your personal information/data to fulfill the purpose for which it was provided, or as otherwise set forth in this policy. For example, we may use your personal data as necessary to:

  • process your reservation request and payment;
  • enroll you in our guest loyalty program;
  • contact you about your reservation;
  • make requested changes to your reservation or user account
  • provide you with a personalized experience on our websites;
  • respond to your inquiries, feedback and other communications;
  • marketing purpose and to intimate you of any new service and business offerings;
  • register you to receive newsletters or other information for which you’ve expressed an interest; and
  • to comply with legal requirements.

You may opt out of receiving any promotional or marketing emails at any time by contacting us directly or by following the “opt out” or “unsubscribe” links in such emails. We may, however, continue to contact you with relevant information about your past or upcoming reservations with us.

When you make a reservation on, you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. Prayavillas and these service providers WILL NOT sell or distribute any personal information about you or any other individual traveler. The name, address and phone number you provide may be used for marketing or quality assurance purposes for the benefit of Prayavillas. While you will receive an e-mail confirmation whenever you make a reservation on-line, you will not receive any unsolicited e-mail as a result of making a reservation on our site.

Prayavillas may use the usage data we collect for any reason we deem appropriate, including to improve, maintain, and operate our websites and services.


Prayavillas assures you that your personal information shall not be used/disclosed/sell by it to any outside organization. We only disclose your personal data to third parties as reasonably necessary to carry out the permitted uses described in the “USE OF INFORMATION” section of this policy. For example, we may share personal data with:

  • Our payment processors, technical and customer support contractors, and other third party service providers, consultants and professional advisors and insurers who are required to keep the personal data confidential and are prohibited from using it other than to carry out their services on our behalf;

  • Persons or entities outside India, furtherance of any of the purpose specified in the policy;

  • Our successors in the event of a sale, merger, acquisition, or similar transaction affecting the all or a substantial portion of our assets/business; and

  • If legally required to do so from a governmental authorities or other third parties, to the extent required to comply with a legal order or applicable law, protect our rights or property, prevent a crime or protect national security, or to protect personal safety of users or the public.

Prayavillas assures you that in the event of your personal information being shared with its holding company, such sharing of information shall be for the purpose of doing the intended business with you.

In the course of its business Prayavillas may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to you. This shall also include sharing the information with its holding company as a general business practice.


Prayavillas provide ways for you to access, alter or delete your personal information available with us, and we will comply with such requests within a reasonable time, unless we are required to keep certain information for legal purpose,  you can also contact support for more help

Access to, or correction, updating or deletion of your personal information may be detained or limited by us if it would violate another person’s rights and/or is not otherwise permitted by applicable law.


Prayavillas is committed to the security of your personal data. We use commercially reasonable technical measures to protect personal data in our possession, and our website uses secure socket layer (SSL) encryption technology to help protect the privacy of credit card information, name, address, email and other sensitive information you provide to us. 

While we assures you that it will do its best to ensure the privacy and security of your personal information, but remember no method of transmission over the internet, or method of electronic storage, is 100% secure. We shall not be responsible for any breach of security or for any actions of any third parties or event that are beyond our reasonable control including but not limited to act of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption.


Prayavillas may retain your personal data so long as we can reasonably foresee the data may be required in connection with our relationship with you (for example, to address inquiries regarding past or future reservations, or so long as you maintain a user account with us), or as required by law.


Prayavillas reserves its rights to revise this privacy policy from time to time at its discretion. We will always post the then-current version of this policy on our websites, and will indicate at the top of the policy the date on which the latest version took effect. Please review this policy from time to time to stay updated on our privacy practices.


Please be aware that third-party websites available through links on our websites each have separate privacy policies governing the data collection, storage, retention and disclosure practices of your personal information. We have no control, responsibility or liability for these third-party websites or their applicable policies or content. We cannot ensure or warrant the security of any information you disclose on third-party sites and we shall not be liable for any disputes arising from, or in connection with, such transactions between you and the aforementioned third parties.

The site may contain external links that will take you away from to our travel partners. We are not responsible for the privacy practices or the content of these sites.

We recommend that you exercise reasonable diligence, as you would in traditional offline channels and practice judgment and common sense before committing to any transaction or exchange of information, including bu not limited to reviewing the third party websites or application’s privacy policy.


Prayavillas and our third party marketing partners may use cookies, invisible pixels, local shared objects (i.e., persistent cookies) and web beacons to obtain information about visitors of our websites and mobile applications. Cookies are small text files that are placed on a computer or mobile device when you visit a website or use an app. We use cookies on our websites and apps to personalize content presented to you, retain information such as dates and villa selection as you proceed through the reservation process, allow you to sign in more easily, and track responses to our ads.

You can set your computer to warn you each time a cookie is sent or turn off all cookies (except Flash cookies) through your browser. Check your browser's Help menu or your built-in mobile device settings to find out how. Some mobile devices store cookies not only in areas connected to the browser, but also in areas that are app-specific, which cannot be controlled by the browser settings. Check your app settings options on your mobile device to find out how to manage or delete cookies that may be stored in these other areas. If you do not accept cookies, some features, services or activities that are available on our websites or mobile apps may be adversely affected and you may be unable to perform certain transactions, use certain functionality, and access certain content. The choice to accept or deny a cookie is different from your choice to accept/deny email messages.

In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Prayavillas will assume that you have no objections to the terms of this privacy policy.


If you have any questions or concerns grievances regarding this privacy policy, please do not hesitate to write/contact Prayavillas at the following address:


3/D-2, Court Chambers, 

35, New Marine Lines,

Mumbai – 400 020

Tel. No. : 7350528775

Or email at [email protected]


By accessing and using this website, you hereby agree to the following terms & conditions. This page contains the terms and conditions concerning your use of the ‘Prayavillas’ Website.  Further you represent that you have read and understood and agree to be bound by these terms and conditions mentioned herein below.

When you visit our website and send e-mail to us, you are communicating electronically. We will also communicate with you by e-mail. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communication be in writing. By using this website, you warrant to us that: 

  • All logos, brands and marks appearing in this site, except as otherwise noted, are properties either owned, or used under license, by Prayavillas and / or its associate entities who feature on this website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Web Site or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose;
  • You will not use this website for any purpose that is unlawful, in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful;
  • Links to other site we think may be of interest to you are provided for your convenience. By providing these links, we are not endorsing, sponsoring or recommending such sites or the materials disseminated by or services provided by them, and are not responsible for the materials, services or other situations at or related to or from any other site;
  • All information that you provide about yourself and about anyone else, e.g. company or  nominee shall be true and accurate;
  • If any disputes arise regarding your use of our Site, such disputes shall be resolved in accordance with the laws of land in the Courts located in Mumbai, India, without giving effect to the principles of conflicts of law thereof. However, amicable solution of any such disputes will be resorted to settle the same;

Disclaimer: The information contained on this website may contain technical inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of dates. The company reserves right to delete, modify, change or discontinue any or all of the information’s on this website without giving any notice to its users.

The information provided on our website is for informational purpose only and it should not be considered as marketing. You are requested to contact our Sales Team to understand the current details regarding the project and only after thorough understanding about the same, make a decision to book the villa/s in the project. Any decision regarding booking of the villa/s in the project by you, relying upon the contents of this website or brochure, shall be solely at your costs and consequences, Chakshu Properties Pvt. Ltd. (owners & operators of the and or its directors, promoters, employee, are not liable for any consequences of any action taken by the viewer relying on such material/information on this website. 

Unauthorised use of this website may give rise to a claim for damages and/or be criminal offence.