luxury beach villas praya logo

Terms & Conditions

Check -in time is 15:00 Hrs. Check -out time is 12:00 Hrs.

To ensure a safe and comfortable stay, every guest is required to follow these general provisions, rules & regulations of the “Praya Villas”. We are registered with the tourism department of goa and bound to follow department’s guidelines for your safety and security. We therefore request you to read the terms and conditions carefully. Signing these terms and conditions is mandatory for all the guests.

Please send us a signed copy acknowledging the same within 48hrs of receiving this document. If we do not receive the same, it shall be treated as read & agreed upon.

  • Do not use a guest room for any purpose other than accommodation without the permission of the “Praya Villas”. All bookings are assumed to be made for leisure/holiday purpose only.
  • Do not rent a guest room to others without permission of the “Praya Villas”. The management reserves right to evict any additional occupants in the room. The total number of guests permitted in the villa/room is specified at the time of booking.
  • Do not use a guest room, lobby or any part of the property as an office or sales office, illegal and immoral activities including gambling, prostitution etc. or for any other commercial use.
  • No gatherings, any events, wedding or parties of any nature are allowed without prior permission of the management of “Praya Villas”
  • The guests can meet their visitors in the lobby area. Only pre-registered visitors are allowed to visit the guests in the villa. Kindly contact the management to pre-register visitors. Visitors have to deposit their original id proof with the security at the time of entry. Timings for visitors are 08.00am to 11.00pm. No visitors allowed post 11pm. Only 4 visitors at a time allowed.
  • Inebriated Guest(s) shall not be allowed to use any facilities as well as the villa pools and bath(s) in guest rooms of the “Praya Villas”.
  • Do not dive in to the pools as the size and depth of the pool is not fit for diving. Food and drinks are not allowed in the pool/pool deck areas. Toddlers must wear swim diapers.
  • Do not use heating equipment, cooking equipment, press irons, or any other equipment that may cause fire (except for the equipment installed or provided by the “Praya Villas” for the guest’s usage) in the premises of the “Praya Villas”.
  • “Praya Villas” is a non-smoking property, any damage caused due to smoking in the property will be the responsibility of the guest. The guest will be liable to pay for the damages. There is a designated site for smoking, contact management.
  • Please do not carry the following objects:
    • Objects with a foul odour; Excessively large amount of objects.
    • Flammable or combustible materials and/or solvents, such as gunpowder and oil etc. Firearms and other weapons, blades, drugs or other objects, the possession of which is prohibited and not permitted by law.
    • other objects deemed by the “Praya Villas” to be hazardous to the safety or comfort of other Guest(s). We reserve the right to charge guests for the cost of rectifying damage which has been caused by the deliberate, negligent or reckless acts of guests to “Praya Villas” property or structure.
  • The guests should adequately maintain neatness and hygiene and that they should always adhere to the safety, security and hygiene advice duly provided by the management and should avoid breaching the same. The guests will be solely responsible for any such violation.
  • The “Praya Villas” takes no liability for the shelf-life of the food which is taken away to the guest rooms or taken outside for private consumption. Furthermore, if the guests have ordered food from delivery services, they have to collect it from the reception counter. We do not permit hawkers, food delivery services, yoga Instructor and any other persons who are not registered with us to enter into the “Praya Villas”. The “Praya Villas” takes no liability of any food brought or ordered from outside by the guests.
  • The “Praya Villas” kitchen use wholesome ingredients, which may include peanuts, tree nuts, seeds, shrimp, seafood, soya, milk, wheat, shellfish and other potential allergens. “Praya Villas” cannot guarantee that food and beverage items will not come in contact with potential allergens even if a particular dish, item or beverage does not include such ingredients. “Praya Villas” may not be able to accommodate individually tailored food and beverage for guests based on their individual specific dietary needs. The “Praya Villas” and its Directors, Proprietors, Affiliates, Subsidiaries, Employees, Agents, Insurers and Suppliers are not liable for, and all guests shall hold harmless all such parties, from any injury, illness or loss resulting from food allergies or the “Praya Villas” inability to meet specific dietary needs or requirements.
  • Do not use the facilities or objects in the premises of the “Praya Villas” for any purpose other than those they are originally intended to.
  • Do not take the objects or facilities in the premises of the “Praya Villas” outside the “Praya Villas” or relocate them to another location inside the premises of the “Praya Villas”.
  • Do not hang any object or article, clothes on or by the windows, railings, balconies etc., given rise to defacement of the exterior appearance of the “Praya Villas”.
  • Do not distribute advertising materials or sell goods to other guest(s) or conduct soliciting activities such as collecting donations or signatures from guest(s) in the “Praya Villas”.
  • The guests are advised to take personal responsibility of the children. Accompanying them in the villa and at the pool area and common area. “Praya Villas” is not responsible for accidents where-in children are left un- attended.
  • The guests are also advised to keep their valuables and belongings in their own custody, the guests valuables can be stored in safety locker box in the master bedroom. In case the guests forgot the password of locker they have to report it to the management immediately and locker will be opened with the master key in front of the guests and one person each from security and management team. The guest(s) are advised to make sure to carry their valuables and expensive objects along, and not leave them in guest rooms.
  • The “Praya Villas”, its management and staff, work dedicatedly to provide safe and secure environment and make every possible effort to ensure a safe and secure environment is maintained and “Praya Villas” expects the same from its guest(s). The “Praya Villas” takes no responsibility for any personal possession that are lost, stolen or misplaced whilst on the property due to the acts and omissions of the guests themselves.
  • Do not go deep in to the sea, beaches are generally safe; please follow instructions of the government lifeguards on the beaches. Nudity is prohibited by Law in Goa.
  • Do not cause any nuisance, trouble or inconvenience to other guest(s) with actions such as shouting, singing, playing loud music, immoral act, or noisy acts in the “Praya Villas”.
  • The “Praya Villas” is located near ecologically sensitive area near to the turtle nesting site on the Morjim beach, the guests are required to follow all rules related to turtle nesting and use of fireworks is not permitted on beaches adjacent to turtle nesting sites or on “Praya Villas” premises. Loud noise arousing from music or any other means, laser beams, etc. are prohibited; the guests are required to respect the surrounding environments and the local village community.
  • There are lot of coconut trees within the premises; please do not sit or stand below those trees, coconuts and other parts of the tree fall regularly and that might cause serious injuries/harm to the guests. The “Praya Villas” cannot be held responsible for any injury caused due to falling coconuts or tree branches.
  • It is advised not go near the domestic animals (Cows, Buffaloes, Dogs etc.) and stay away from them if they are found grazing around the premises. The guests in most unlikely scenario may see snakes in and around the premises, mostly they are of non-venomous varieties, please stick to pathways and carry torch in the night. In case of any unfortunate event or accident arising of it, “Praya Villas” and its management should not be held responsible.
  • Please keep windows & doors closed for effective air-conditioning and prevention from insects coming in to the guest rooms.
  • The transport to the airport or elsewhere is provided as an ancillary service and upon request by the guest, the cars and drivers do not belong to us, the “Praya Villas” and its management cannot be held responsible during any such transits.
  • In case any conflict in the actual bill provided to you after the receipt of services, the terms of the bill will Prevail.
  • A security deposit of Rs. 25000/- per villa has to be paid at the time of booking. This deposit is taken to recover actual cost of breakage & other damages (if any) caused to the property. The deposit will be refunded back minus the charges if any within 7 working days after the check-out date.
  • “Praya Villas” shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
  • Outdoor caterers are not allowed.

Cancellation Policy:

Once a reservation is confirmed, please notify us by email of any cancellation or modification

  • Cancellation requests made 60 days prior to the check-in date: 80% of the booking amount will be refunded
  • Cancellation requests made 60 – 30 days prior to the check-in date: 50% of the booking amount will be refunded
  • Cancellation requests made between 0 - 30 days: No refund will be provided
    Refunds will be provided only for bookings where the complete amount has been paid, within 15 working days after receiving the guests bank details.
    If a partial payment has been made, no refund will be provided

Please Note:

  • The above criteria are not applicable for reservations & bookings made during the Diwali festive season and for the month of 01 December to 5th January and No refund is applicable.
  • ID Proofs : Photo ID is required at Check in and passport and Visa is required for all foreigners and Non Resident Indian, The proof of identity can be the guests driving license, passport or voters identity card, Adhaar card for Indian nationals
  • Early Check-in, Late Check-out is subject to availability and extra charges are applicable if beyond reasonable timings.
  • Security Deposit Policy
  • Each villa needs to be secured by paying a refundable amount of Rs. 25000/- which will be refunded if no damages, etc. within 7 to 10 working days.

General information & service provided by us

  • Hotel service timings are 08.00 am to 11.00 pm. However, in an emergency please contact us on 9028128885 after 11pm.

Timings for our restaurant:

  • Breakfast: 08.00 am - 10.30 am
  • Lunch: 12.30 pm - 03.00 pm
  • Dinner: 06.00 pm - 09.00 pm
  • Cleaning services shall be provided once a day between 8am to 8pm.
  • Pool timings are 07.00am to 10.00 pm.
  • We have a list of approved Therapists, Salon services, Decorators, etc. subject to our scrutiny. However, if you wish to avail services from any other outside service provider, please have them contact us before your check in date. (Vendor’s Id and list of props/machinery mandatory for entry)
  • Any Visitors will have to be informed in advance to the management. (Visitor’s Id is mandatory for entry)
  • Do not use the villa for illegal and immoral activities including gambling, prostitution, drug abuse etc. if found so, guest will be asked to leave premises immediately and no refund will be provided.
  • Visitors Timings are 08.00am to 11.00pm. No Visitors allowed after 11pm.
  • Our food is freshly prepared and would hence take a minimum of 45 mins. Please place your order in advance to avoid delays.
  • We provide kitchen amenities like cutlery, crockery, glassware, etc. for your personal use in the villa.
  • We would be happy to curate a menu specially for you. Please discuss about it a minimum of 24hrs in advance.
  • Outside food will not be served/handled by us.
  • Our villas have bespoke artifacts & paintings that have been painstakingly collected from around the world which range from INR 8000 onwards. If any piece caught your fancy and you would like to acquire it, please speak to our resort manager for the same.
  • Since we are located near ecologically sensitive area near to the Turtle nesting site on the Morjim beach, loud music is not allowed.

The management reserves the rights to change/amend any policy or regulation on the website or Email of the Praya Villas without any prior notice.